November 18th 2025 @Pavillion Hotel Kuala Lumpur
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Series Events
Navigating the Digital Shift Charting the Future of Digital Financial Systems
Nov. 18th 2025, Pavilion Hotel, KL
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Future of Digital Finance in ASEAN
Customer Experience & Personalization
Cybersecurity & Fraud Prevention
AI-Driven Financial Innovation
Open Data-Driven Decision Making
Digital Lending & Embedded Finance
Open Banking & API Strategy
Scalable Tech for Financial Inclusion
About the Event
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Digital Finance Asia Summit 2025 – Malaysia Edition is a premier conference bringing together top executives, innovators, and decision-makers from across the Malaysian financial services landscape. The event focuses on the rapid evolution of digital finance, showcasing the latest technologies, strategies, and regulatory developments shaping the future of banking, payments, and financial services, dissecting the future of digital finance in ASEAN region.
Attendees will explore key themes including digital banking transformation, embedded finance, real-time payments, fintech partnerships, AI and data-driven innovation, as well as evolving cybersecurity and compliance priorities. The summit provides a dynamic platform for knowledge sharing, strategic networking, and cross-sector collaboration.
With a curated mix of keynote sessions, expert panels, fireside chats, and innovation showcases, the summit aims to foster actionable insights and forge partnerships that will accelerate digital growth in Malaysia’s BFSI sector. Whether you're a financial institution, fintech player, or tech enabler, this event offers a front-row seat to the digital finance revolution in Malaysia and beyond.

  • 200+

    Senior BSFI Executives

  • 90%+

    Decision Making Level Attendees

  • 80+

    Banks, Fintech, BSFI Insitutes

  • 20+

    Partners/ Sponsors

Delegate Demography
Connect with digital leaders shaping the future of finance

Speakers & Panelists
Sam Majid
Chief Executive Officer
National AI Office Malaysia
Manpreet Singh
Senior Managing Director & Group Head for Customer Experience
CIMB Group
Dominic Yew
Chief Information Security Officer & Head IS & DRM
OCBC
Nic Ngoo
CTO
Ryt Bank

Agenda

0800
Morning Tea & Registration
Networking
0900
Chairman welcome speech
Keynote
0910
NAIO driving the AI ecosystem of Malaysia
Sam Majid, Chief Executive Officer at National AI Office Malaysia (NAIO)
Keynote
0935
Leadership Roundtable: Navigating Growth, Innovation, and Regulation in Digital Finance
  • Keatky Lim,Senior Vice President, Strategy Analytics and Digital Innovation, Group Insurance at RHB
  • Alexander McFaull, EVP at Maybank
Panel Discussion
1020
Morning Tea Break
Networking
1050
Automating Customer Experience in Financial Services
The future of customer service through AI-powered chatbots, virtual assistants, and predictive analytics.
Presentation
1115
Winning the Next Generation: CX Trends in the Age of Instant Gratification
  • Manpreet Singh, Senior Managing Director & Group Head for Customer Experience at CIMB Group
  • Khairul Sharill Kamarul Ridzwan, Head of KAOTIM at Syarikat Takaful Malaysia
CX leaders dive into data-driven strategies transforming how financial services engage and retain customers.
Panel Discussion
1205
Session Reserved for Soprano design
Presentation
1225
Lunch Break
Networking
Speaking Opportunity
1350
Building Agile, Scalable, and Intelligent Financial Platforms
  • Nic Ngoo, CTO at RytBank
  • Caroline Chong, Head of Data at GXBank
How industry pioneers are redesigning workflows and platforms for the future of finance.
Panel Discussion
1430
From Legacy to Cloud
Transforming core infrastructure to enable speed, scale, and innovation in digital banking.
Presentation
1455
AI-Driven Operations
Integrating AI and automation to unlock operational efficiency and next-gen capabilities.
Presentation
1520
Afternoon Tea Break
Networking
1550
Cyber Resilience in Digital Finance
Building digital trust through proactive security strategies in an increasingly complex threat landscape.
Presentation
1615
RegTechand Risk Management
Harnessing technology to streamline compliance and fortify risk frameworks.
Presentation
1640
Cybersecurity in the Age of Open Finance
  • Kee Lim Gan, Head of Cybersecurity and Tech Risk at GXBank
  • Chee Lung Yuen, CISO, Technology Risk Management & BCM at AIA
  • Dominic Yew, Chief Information Security Officer & Head IS & DRM at OCBC
Insights into securing digital ecosystems while enabling innovation and interoperability.
Panel Discussion
1730
Closing Remarks+Lucky Draw Session+Post Conference Networking
Event Closing+ Lucky Draw
Speaking Opportunity

Event Format

Conference

Gathering of the BSFI communities in Malaysia, with banks, fintech, insurance, payment, lending companies, and central banks, gov agencies under one roof,

Exhibition
Solution providers and companies from around the world gather to display their latest innovations and case studies.
1-1 Meetings

Receive a comprehensive delegate list one week prior to the event with the name, designation, company. Selected event partners are privileged to make a wishlist of their potential clients, we will pre-arrange those 1:1 meetings

Peer Networking

Extensive networking opportunities at this conference includes professional networking, gala lunch, coffee and tea break. A great avenue and platform for connecting and engaging with your partners and potential clients

You'll Experience

Sponsors & Partners

Gold Sponsor
Strategic Partner
Strategic Partner
Media Partner
Media Partner
Media Partner
Media Partner
Media Partner
Early Bird VIP Pass
Limited to Banks, Insurance company, Trust and Investment companies and Gov Officials (the 1st 300 registered delegates)
$
0.00
$
390.00
Book
  • Connect with the BFSI Community
    The conference gathers BFSI players from Southeast Asia region and it is the ideal place to showcase your products to your direct customers
  • Archieve your marketing & Sales goals
    Tailored presentation, exhibition booths, one to one meetings with delegates on your wish-list, branding and promotion, we will set up everything you need to make sure you get connected with the right people
Pavilion Hotel, KL, Malaysia
Located in the heart of Bukit Bintang, Pavilion Hotel Kuala Lumpur offers 325 beautifully appointed rooms and suites with club floor facilities to discerning business and leisure travellers who want a more personalised service. For dining experiences, there is an all-day dining restaurant named The Courtyard offering authentic Malaysian cuisine; Jade Pavilion, an authentic Cantonese Dining; and The Cove, a cocktail bar. A Pavilion Ballroom and 6 multi-function spaces are also available in the hotel.
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What our clients say about us
DocuSign
Regional Director
Hi Escom Team, Thanks for your hard work for this event. Hope everything went well with lots of productivity. I was told there were a lot of meaningful moments with sales inquiries from the delegates.
Software Group
Marketing Manager
The event is very useful, especially all the panels, it’s very nice to hear the opinions, I found it’s very informative.
EuroNet Worldwide
Director

This is refreshing after three-year pandemic.

We realise by participating this kind of event brings us close to the customers.

ThoughtMachine
Regional Manager
The team’s really attractive, great sessions, Good networking with the people from different organizations and banks
2024 Event Photos

Getting in Touch

Sponsorship & Exhibition

Angela Wei

Event Director/ Asia Retail/ eCommerce Series Events

M +86 135 6887 1872

E angela.wei@escom-events.com



Speaking Slot & Partnership

Maggie Liu

Conference Producer/ Retail, eCommerce and Fintech

M +86 136 7832 0495

E maggie.liu@escom-events.com


You can also send us a message via the form on the right.



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