Presentation : Enable 10 Million Customers By Investing Digitally

• 

  Benjamin Diokno

  Secretary , Department of Finance in Philippines


Benjamin Diokno

Secretary , Department of Finance in Philippines

Dr. Diokno is the current Secretary of the Department of Finance (DOF). Prior to his appointment as fiscal chief, he served as Governor of the Bangko Sentral ng Pilipinas (BSP) from 2019 to 2022. Under his leadership, the Philippine central bank was among the first to respond to the pandemic and deploy decisive measures to cushion the adverse impact of the pandemic and pave the road to recovery. Before taking charge of monetary affairs, he served as Budget Secretary under three presidents where he pursued an expansionary fiscal policy to finance investments in human capital development and public infrastructure.

As Finance Secretary, Sec. Diokno seeks to rally the economic team to achieve three broad development goals by 2028: reduce the deficit-to-GDP ratio to pre-pandemic rates, bring down poverty incidence to single-digit, and achieve upper-middle-income economy status by the end of the Marcos administration. Sec. Diokno seeks to go beyond headline economic expansion and achieve a brand of inclusive and sustainable growth with equity.

Sec. Diokno’s policy expertise and research contribution extend to various areas of public economics, such as the structure and scope of government, tax policies and reforms, public expenditure management analysis, fiscal decentralization, national budget, and public debt, among other topics. He has extensive experience in implementing reforms in the public sector, having also served as Budget Undersecretary from 1986 to 1991 and Budget Secretary from 1998 to 2001.

He is Professor Emeritus of the University of the Philippines-Diliman. Over more than 40 years, he taught the following courses: Public Sector Economics, Microeconomics, Macroeconomics, Development Economics, and Special Topics (e.g., Public Enterprises Investment and Pricing Policies; Public Sector Reforms; Local Government Finance, etc.). He was also Chairman of the Board of Trustees of the Pamantasan ng Lungsod ng Maynila (City
University of Manila).

He served as Fiscal Adviser to the Philippine Senate. He also served as Chairman and CEO of the Philippine National Oil Company and Chairman of the Local Water Utilities Administration.

Some of the major policy reform contributions of Dr. Diokno include: providing technical assistance to the 1986 Tax Reform Program to simplify the income tax system and introduce the value-added tax, helping design the 1991 Local Government Code of the Philippines, initiating a What-You-See-Is-What-You-Get policy to streamline the release of funds, and sponsoring the internationally lauded Government Procurement Reform Act to modernize, regulate, and standardize government procurement activities in the Philippines.

He served as an adviser and consultant to various multilateral agencies like the World Bank, Asian Development Bank, European Commission, and USAID for work in the Philippines, China, and transitioning economies like Vietnam, Cambodia, and Mongolia.

Panel Discussion : Explore the Asia’s Bank Innovations in 2030

• Moderator

  Alvin Dave Pusing

  Director, Financial Services and Risk Consulting , PwC


Alvin Dave Pusing

Director, Financial Services and Risk Consulting , PwC

Alvin is the Philippines’ Financial Services and Risk lead, covering Board effectiveness, corporate governance, enterprise risk management, regulatory/compliance management, risk analytics, reporting & data management, ESG risk management, digital financial services, conduct risk, cybersecurity and forensics. He has over 18 years of professional and industry experience, delivering projects focused on GRC, technology, privacy, cybersecurity and digital for financial services, FinTech and other industries. He assumed roles across business/operations, risk, and audit. Prior to re-joining PwC in 2013, Alvin was a university lecturer, lead technology risk/information security manager, and risk & assurance manager for multinational banks. In his first stint as a PwC professional, he managed projects on IT and business processes/controls, internal audit, data analysis, financial services and performance improvement advisory. Concurrently, he is PwC Philippines’ firm’s Deputy Chief Data Officer.

He is the Chairman for Education and Research of the Good Governance Advocates and Practitioners of the Philippines (GGAPP). Alvin is also a business writer, having published several articles on risk management and data governance in Philippine publications. He is also the principal author of the GGAPP-PwC Philippines Corporate Governance Survey report—”Finding the true north: Advancing corporate governance in the Philippines.”

Alvin holds the following credentials: Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA, non-practicing), and Data Management Capability Assessment Model (DCAM) v2 Accreditation.

• 

  Verawat Kirinruttana

  SVP, Head of Digital Wealth Platform, Wealth Strategic Initiatives, and Product Sales Strategy Chief Wealth Banking Office, Chief Wealth Banking Office , Siam Commercial Bank (SCB)


Verawat Kirinruttana

SVP, Head of Digital Wealth Platform, Wealth Strategic Initiatives, and Product Sales Strategy Chief Wealth Banking Office, Chief Wealth Banking Office , Siam Commercial Bank (SCB)

Verawat currently serves as SVP, Head of Digital Wealth Platform, Wealth Strategic Initiatives, and Product Sales Strategy at Siam Commercial Bank (SCB) in Thailand.

In his role, he oversees the development and operation of digital wealth platforms for wealth relationship managers (RMs). He is a driving force behind the development of “wPlan”, the first hybrid robo-RMs wealth advisory tool in Thailand with 1,000+ relationship managers as users. wPlan received the Financial Times’ Best Private Bank Awards for Robo-advisory in Asia.

Verawat also oversees and drives several strategic initiatives for Wealth Business e.g., sales process optimization, product sales strategies, as well as customer risk monitoring and control.

Verawat received MBA degree from Massachusetts Institute of Technology (MIT) which he was fully sponsored by Siam Commercial Bank. He also held a Bachelor’s degree in Engineering with 1st Class Honors and Gold Medal (Rank 1st in the class) from Chulalongkorn University. Prior to performing in current role, Verawat had extensive experiences in consulting, corporate strategies, people management, business development and M&A.

• 

  N. Brian Birt

  Senior Business Development Director , NEC Asia Pacific


N. Brian Birt

Senior Business Development Director , NEC Asia Pacific

Mr. Brian Birt joined NEC from his previous position as VP Sales APAC for SOFGEN LTD PTE. Prior to that, he held executive positions with HP, IBM and Fidelity. Brian has been an evangelist for bank modernization having led teams into APAC to implement the first core-banking solution on the cloud and card-less cash solutions. He is well known in the global banking industry and specifically in APAC with over 20 years of working with a majority of the region’s leading banks.

• 

  Ajay Kushwaha

  Director, Solutions Architecture , Elastic


Ajay Kushwaha

Director, Solutions Architecture , Elastic

Ajay Kushwaha is a seasoned digital transformation practitioner with a deep background in various enterprise architecture domains. With his experience in transformative applications development platforms, on-prem and cloud infrastructure transitions, and end-user applications (in Digital Commerce, Marketing, and CRM – B2B/B2C), he brings a wide-angle view of how companies should take a balanced approach toward their technical challenges and turn them into opportunities. He has over 2 decades of experience in the region working with clients in multiple sectors to co-create their digital vision.

• 

  Dietmar Bohmer

  Chief Analytic Officer , Tyme


Dietmar Bohmer

Chief Analytic Officer , Tyme

Dietmar joined Tyme 6.5 years ago, he leads the data and analytics function across the group, currently consisting of TymeBank in South Africa and the newly launched GoTyme in the Philippines. He has led lending, data science, machine learning and big data teams for close to 20 years in banking, and previously lectured in the Actuarial field.

How an data intelligence platform solves your critical use cases in customer experience

• 

  Ajay Kushwaha

  Director, Solutions Architecture , Elastic


Ajay Kushwaha

Director, Solutions Architecture , Elastic

Ajay Kushwaha is a seasoned digital transformation practitioner with a deep background in various enterprise architecture domains. With his experience in transformative applications development platforms, on-prem and cloud infrastructure transitions, and end-user applications (in Digital Commerce, Marketing, and CRM – B2B/B2C), he brings a wide-angle view of how companies should take a balanced approach toward their technical challenges and turn them into opportunities. He has over 2 decades of experience in the region working with clients in multiple sectors to co-create their digital vision.

Presentation : Transformation for Traditional Banks: Going Digital

Panel Session : Banking Technology: Preparing for a New Age of Digital Banking

• Moderator

  Chulayuth Lochotinan

  Head of Thailand , Capco


Chulayuth Lochotinan

Head of Thailand , Capco

Chulayuth Lochotinan is the Head of Thailand at Capco where he is responsible for growing its consulting and digital engineering capabilities to serve financial services clients He has over 15 years of experience in as a management and technology consulting professional within financial services, having started his career with Accenture in UK, Chulayuth subsequently held senior leadership roles at PwC and EY and lead numerous digital transformation projects for leading banks and insurance companies in both UK and APAC. Chulayuth specialises in digital banking and insurance innovation with deep focus on customer experience. He advises and helps clients to fully reap the benefits of technology and innovation investments through to successful delivery executions. He has been invited to speak on numerous occasions on emerging technologies and he is passionate about making financial services more accessible.

Chulayuth holds a MEng in Engineering and Computing Science from University of Oxford.

• 

  Andika Rachman

  AVP, Head of AI , Bank Rakyat Indonesia


Andika Rachman

AVP, Head of AI , Bank Rakyat Indonesia

Andika leads a team of data scientists and machine learning engineers, delivering cutting-edge and innovative AI solutions to enhance business growth while minimizing business risks.

• 

  Niels Mærkedahl

  CIO for Business Banking and CTO for Digital Platforms , Standard Chartered Bank


Niels Mærkedahl

CIO for Business Banking and CTO for Digital Platforms , Standard Chartered Bank

Niels Maerkedahl is the CIO for Business Banking and CTO for Digital Platforms at Standard Chartered Bank . Niels joined SCB in March 2021 from McKinsey, where he led the technology consulting practice in South East Asia and the Banking Technology Transformation service line in Asia. In his role at Standard Chartered Bank, Niels is leading the delivery of partnerships, banking-as-a-service capabilities, digital marketing, real-time analytics and CRM to grow the business across Asia, Africa and Middle East. In addition, Niels leads the overall People Strategy for the technology function in the Consumer Bank and he oversees the Engineering Culture transformation to become a technology-first driven institution.

• 

  Gareth Bridges

  Business Development Director, Financial Services , Equinix Asia-Pacific


Gareth Bridges

Business Development Director, Financial Services , Equinix Asia-Pacific

Gareth Bridges leads the development of Equinix’s Financial Services ecosystems in Asia-Pacific. Since joining Equinix in 2014, Gareth has collaborated with banks, fintech startups, enterprises, and consulting partners to accelerate digital business transformation. He has advised Equinix customers in Asia-Pacific on strategies to modernize their technology platforms, enabling them to utilize new and differentiated business models and go-to-market strategies to grow their market-share.

• 

  Kevin Kane

  Chief Technology Officer , Amar Bank


Kevin Kane

Chief Technology Officer , Amar Bank

Kevin has more than 8 years of experience in startup, digital transformation, and the financial industry (FinTech & Digital Banking). Currently, he is working at PT Bank Amar Indonesia Tbk (IDX: AMAR) and building the bank’s digital portfolios, which are Tunaiku, the pioneer of the Digital Lending platform in Indonesia and Senyumku, the cloud-based mobile-only intelligent bank that helps build customers saving behavior in Indonesia. As CTO, he is mainly in charge of building up the Product, Engineering, and Data team of Amar Bank across the world – Indonesia, Vietnam, India, Estonia & Finland.

Amar Bank as the pure-play digital bank that introduced digital lending through Tunaiku and has recently launched the first mobile only AI (artificial intelligence) banking app Senyumku.

• 

  Jaslyin Qiyu

  Head of Client, Digital Channels and Content Marketing , Citibank Singapore


Jaslyin Qiyu

Head of Client, Digital Channels and Content Marketing , Citibank Singapore

With over 20 years of B2B and B2C brand, marketing and communications regional experience in various industries, Jaslyin specializes in brand building, client experience management, content strategy, multi channel performance marketing, and mobile engagement and optimization strategies.

She has managed regional marketing teams across Asia Pacific in global MNCs including Citibank, EY, JLL, Kantar, Credit Suisse and State Street, driving marketing transformation, building go to market strategies and setting up high performing marketing teams from ground up.

A self professed data and customer insights fanatic, she believes that a good company knows the pain points of their customers and value they can bring to address them, while a good campaign delivers on that promise in a compelling and measurable manner.

Presentation : Session reserved for event partner

Panel Discussion : AI In Banking

• Moderator

  Kathiravan Manoharan

  Head of Insights & Data for FSI Asia , Capgemini


Kathiravan Manoharan

Head of Insights & Data for FSI Asia , Capgemini

Kathiravan Manoharan heads Capgemini’s Data Practice for Financial Services Global Business Asia. He brings around two decades of experience and leadership in IT & Consulting. A strategist and advisor for CxOs, his portfolio in Capgemini covers Data, AI, Cloud, Data Governance and Privacy. In the past, he has spearheaded critical strategic programmes for Major banks, Insurance and Public Sector Government organizations in India, the USA, Singapore, Middle East & Japan. A thought-leader in the industry, he has designed cutting-edge solutions, published technical papers & articles and has represented Capgemini on Data and AI in various forums.

• 

  Nikhil Singh Kushwaha

  Digital Transformation | Senior Data Architect , OCBC Bank


Nikhil Singh Kushwaha

Digital Transformation | Senior Data Architect , OCBC Bank

A collaborative engineering professional with substantial experience in designing/architecting and executing solutions for complex business problems involving large scale data warehousing, real-time analytics and reporting solutions. 15+ years of total experience with 8+ years of experience as Big Data Architect in Digital Transformation, Enterprise Implementation and Banking, Financial services (BFSI).

• 

  Sonny Supriyadi  

  SVP - Head, Pricing and Data Analytics , Maybank


Sonny Supriyadi  

SVP - Head, Pricing and Data Analytics , Maybank

Sonny is a seasoned professional and has led Pricing and Data Analytics projects/transformations in Asia, Europe and North America.

Sonny returned to Indonesia in July 2019 after spending 20 years living and working in the UK.

His current responsibility at Maybank Indonesia is to lead and manage a team of data scientists, market researchers and pricing specialists, developing a relatively new Division to convert data into meaningful and actionable insights for the Bank to better serve its customers.

• 

  Wilfredo Jr. Montino

  First Vice President, Head of Enterprise Data Services , UnionBank


Wilfredo Jr. Montino

First Vice President, Head of Enterprise Data Services , UnionBank

Dodong Montino is the Head of Enterprise Data Services at Union Bank of the Philippines. He led the implementation of the Bank’s Data Vault, which garnered multiple industry awards including the recent Asian Banker Award for Best Big Data Implementation in 2022 and Best Data Management Initiative in 2021.

He is a Data Management Executive with 17+ years of experience in Banking, Telco, & Retail.

Dodong Graduated Cum Laude from the University of Santo Tomas.

Panel Discussion : The future of identity and authentication in banking

• Moderator

  Manuel Joey A. Regala

  FVP / Chief Information Security & Data Protection Officer , EastWest Banking Corporation


Manuel Joey A. Regala

FVP / Chief Information Security & Data Protection Officer , EastWest Banking Corporation

Manuel Joey A. Regala currently serves as EastWest’s Chief Information Security Officer and Data Protection Officer.

Joey concurrently serves as president and founder of Information Security Officers Group (ISOG) . He was president of ISACA Manila from 2011-2012. Past of ITIP 2014, and Vice President for TSIG Interest Group, a member of the (PNP-ACG Council) Philippine National Police Anti-Cybercrime Group Council. With over 35 years of experience in information security and IT security on financial systems, a Certified Information Systems Auditor (CISA), an ISO/IEC 27001 Lead Implementer and a Certified Public Accountant (CPA).

Regala is one of the leading pioneers of cybersecurity in the Philippines, having proven himself with an impressive track record of implementing effective and world-class security systems and infrastructures to protect important personal data and bank assets. Regala has also earned an ASEAN Outstanding CIO/CSO Award in 2017.

• 

  Marlon Sorongon

  CISO , Maybank Philippines


Marlon Sorongon

CISO , Maybank Philippines

Marlon Sorongon uses his 20-plus years of experience in the cyber security industry to share key learnings at various industry events and has been named as a Top 100 Global CISO in 2021 by Menlo Security.

He has led and implemented numerous cyber security projects and information security programs in various industries and keep abreast of Philippines regulatory framework and compliance. He also has an extensive background in network and server security, IT governance, information security management and audit and risk.

Currently, he holds the position of CISO at both Maybank Philippines and Maybank New York, where he works to protect these financial institutions from cyberattacks. In his free time, he is a cyber security advocate and works to educate and mentor future cyber security leaders

• 

  Welcome Chan

  Head of Technology Risk Management , ICBC Asia


Welcome Chan

Head of Technology Risk Management , ICBC Asia

Welcome Chan is the Technology Risk Management Head of the Industrial and Commercial Bank of China (Asia) Limited (ICBCA). With his capacity, he is responsible for ensuring the ICBCA’s information security policies, technology risk matters to ensure the adherence of regulatory and compliance requirements. He also plays a key role on information and cyber security risk matters of the bank and provides security advises to businesses, projects, IT infrastructure and application reviews to alleviate the potential security risks. Prior to joining the ICBCA, he was the Security Management role in CMB Wing Lung Bank, China CITIC Bank International, and also the Information Security Manager of Bank of Communications, Hong Kong Branch, and had held different IT audit management and Security roles of listed companies and manufacturing enterprises.

Welcome holds an MBA degree from the Hong Kong University of Science Technology, and a Bachelor Degree of Electronic and Communications Engineering from The University of Hong Kong. Welcome is also a qualification holder of CISA, CISM, CISSP, CSSLP, CGEIT, CRISC, CPDSE, CCNP, CREST CPSA, CRT and IRCA ISO27001 Information Security Management System (ISMS) Principal Auditor and ISO20000 IT Services Management System (ITSMS) Principal Auditor.

• 

  Sunny SUN

  CISO , ANEXT Bank


Sunny SUN

CISO , ANEXT Bank

Sunny is the Chief Information Security Officer at Anext Bank Pte. Ltd. (“ANEXT Bank”). His key areas of focus include the development of information security strategy and governance framework, implementing security controls spanning across multiple technology domains and processes, and the formulation of ANEXT Bank’s information security policies, standards and procedures. In addition, he ensures ANEXT Bank’s compliance to regulatory mandates and resiliency to cyber threats.

Before his career in ANEXT Bank, Sunny has been with JPMorgan, Singtel and United Overseas Bank, where he led a broad range of technology functions including cyber risk and governance, security engineering, IT monitoring and analytics services. He also had extensive experience working with regulators across the APAC region from Singapore, Malaysia, Hong Kong, China and Japan, performing continuous monitoring and measurement of security controls’ effectiveness and managing control enhancements programs.

Sunny holds a Bachelor of Electrical & Computer Engineering and a minor in Management Science and Engineering from the National University of Singapore (NUS) and Stanford University (under the NUS overseas college program).

Presentation : Session reserved for event partner

• 

  Elisha Harrington

  Senior Director – Chief Innovation Office , ServiceNow


Elisha Harrington

Senior Director – Chief Innovation Office , ServiceNow

Elisha Harrington is an Evangelist on the Innovation team at ServiceNow. In her role, Elisha is laser focused on the future of work, digital transformation, and the power of intelligent systems.
As a thought leader in operational improvement and innovation, she is responsible for all efforts to evangelize the transformative world of work for enterprise customers in the Asian-Pacific region. Elisha is helping customers re-imagine the possible and solve important problems to create stunning change.

Prior to ServiceNow, Elisha worked for a number of top tier professional services firms, consulting with the largest global and Australian local enterprises across banking, telecommunications and more. From running large Digital transformations (both technical and business). Elisha worked for PwC across technology solutions which included fraud detection, risk sentiment, automation, and advanced analytics as well as blockchain and other leading technology cloud SaaS solutions.

Working within C-suite agendas and large impactful programs impacting employee and customer experience, Elisha aims to supercharge productivity scaling across the organisation whilst cultivating a culture of innovation at its core. 

Panel Discussion : What does a self-service customer journey look like and is the human touch still important?

• Moderator

  Anurag Mishra

  Partner, Financial Services, Technology Consulting , EY Philippines


Anurag Mishra

Partner, Financial Services, Technology Consulting , EY Philippines

Anurag Mishra is a EY Technology Consulting Partner based in the Philippines. He has 23 years of experience in global outsourcing with proficiency in enterprise transformation, digital disruption, growth, P&L, and business recoveries. He has helped clients to grow profitability and produce high-impact business outcomes in finance, accounting and client operations.

• 

  Selveentharan Muniandy

  Head, Quality & Process Improvement , Credit Guarantee Corporation


Selveentharan Muniandy

Head, Quality & Process Improvement , Credit Guarantee Corporation

Selveen has worked with few multinationals in various top management positions, chalking up to 25 years of solid local and international experiences. Over the years,
he earned expertise in the following areas:
• Leadership Development, Training & Coaching
• Strategy, Planning & Business Analysis
• Robotics Process Automation (RPA) Centre of Excellence (COE)
• Lean Six Sigma, Process Assessment, Process Re-Engineering
• Management Consulting
• Change Management

Selveen is currently leading a group wide process re-engineering, process automation, productivity improvement and change management for biggest Financial Guarantee provider in Malaysia

• 

  John Howard Medina

  Chief Operations Officer , Philippine Bank of Communications


John Howard Medina

Chief Operations Officer , Philippine Bank of Communications

John is the Chief Operating Officer of the Philippine Bank of Communications. He has over 25 years of experience driving innovation, change and digital transformation for financial services in different countries.
He was a pioneer in digital transformation in the late nineties when he helped reengineer the Asia-Pacific operations of one of the largest multinational banks. He subsequently established a private consulting firm in the United States, helping design new digital business initiatives for financial institutions and fintechs.
Prior to joining PBCOM, John was the Head of Global Operations, Technology and Credit for the Philippine National Bank. He was also the Integration Director, who oversaw the merger of PNB with Allied Banking Corporation in 2013. Mr. Medina also worked at Union Bank of the Philippines where he conceptualized and implemented digital banking products and services.
Mr. Medina has a Bachelor of Science in Industrial Engineering from the University of the Philippines and an MBA from the Shidler College of Business at the University of Hawai’i at Manoa. He was an East-West Center Degree Fellow and attended graduate programs at the Handelshøjskolen I Århus (The Aarhus School of Business), Pacific Asian Management Institute and the European Summer School for Advanced Management for additional graduate studies.

• 

  Indra Hidayatullah

  VP - Data Management & Analytics Division Head , Bank Tabungan Negara


Indra Hidayatullah

VP - Data Management & Analytics Division Head , Bank Tabungan Negara

Indra Hidayatullah is Data Management and Analytics Division Head for PT. Bank Tabungan Negara, Tbk. (Bank BTN) whichcovers data management projects nationwide. Bank BTN is known as a Top 5 Bank in terms of assets and the leader of Mortgage Bank which has 40% of market share in Indonesia.

As a Data Management and Analytics Division Head, Indra’s goal is to drive the company into a data-driven organization. He directs and oversees the development of organizing, storing and analyzing hardware/software strategic information and operational/production data. His responsibilities in this role include designing, developing and maintaining data warehouses, data stores, customer relationship management and other business intelligence systems to ensure they meet organizational requirements. He also establishes, plans and administers the overall policies and goals of the data science function, provides strategic guidance and overall direction for analytical efforts.

Indra bringsto his position a well-established background, with more than 20 years of experiencein data analytics & artificial intelligence, business intelligence, information technology andbanking project management. He holds a bachelor’s degree in Physics from Bandung Institute of Technology.

Presentation: Getting Started with Graph Data Science

• 

  Emil Pastor

  Solution Architect , Neo4j


Emil Pastor

Solution Architect , Neo4j

Emil Pastor is a Solution Architect at Neo4j based in Sydney. He has been a data and AI professional enabling organisations in various industries through strategy, architecture, use case delivery, and capability building to support stakeholders and client data professionals in leveraging their data assets. Prior to working at Neo4j, he worked as an Architect and Consultant for organisations like Microsoft, McKinsey & Company (QuantumBlack), EY and Teradata.

Panel Discussion ：Asia’s Fintech 2030

• Moderator

  Shikha Johri

  Partner, Banking, Fintech and Digital Expert , Kearney


Shikha Johri

Partner, Banking, Fintech and Digital Expert , Kearney

For multiple financial institutions, designed the agile operating model including key building blocks i.e. squad structure, resourcing, OKRs and re-defined key enablers such as Procurement, Budgeting and Recruitment
Digital strategy blueprint for leading BigTech across 20+ markets for financial services business including payments, BNPL, SME lending
Digital strategy for multiple banks including launch of digital challenger bank
Multiple projects in digital transformation of core financial institution processes
Digital cost allocation framework and analytics including digital value capture, cost transparency to support strategic decision making
Development of several digital native financial and non-financial products including customer needs analysis, user journeys, business case and MVP design e.g. virtual credit card, Retailer lending, Retailer VAS hub
Developed digital blueprint for SME SuperApp to drive 2X increase in customer base and support E2E needs for micro and small enterprises including lending, operations, training, e-commerce support etc.

• 

  Alison Jap

  Chief International Partnerships , DOKU


Alison Jap

Chief International Partnerships , DOKU

Alison Jap (Alison) joined DOKU in 2013, as Senior Manager, International Partnerships where her primary responsibility was to grow DOKU’s presence amongst international merchants and partners. In 2019, Alison became DOKU’s Chief of International Partnerships where she continues to expand DOKU’s network. Alison is an active Board Member and holding the role as Chief Executive Partnerships in the Indonesian FinTech Association (AFTECH) since 2018. Her role is expanding since 2021 as she is currently trusted as the Vice Chairman of Ethics Committee Board in AFTECH. Prior to joining DOKU, Alison was working in the marketing field at Banyan Tree Hotels and Resorts and Research In Motion (BlackBerry). She graduated from Cornell University in 2007 with a Bachelor of Science degree in Hospitality Management.

• 

  Arivuvel Ramu

  CEO , INYPAY


Arivuvel Ramu

CEO , INYPAY

Ramu is a serial entrepreneur who recently embarked on the new journey to shake the digital transformation for the financial service industry by providing the best-in-class , cost effective, cloud Native, Api driven , next generation financial experience platform and digital banking as a service platform over a Managed SaaS model.
Ramu was an Ex-Group Chief Technology Officer (CTO) at Tonik Digital Bank Inc (March 2019-Aug 2022), the Philippines’ first purely digital neo bank overseeing the Digital Banking IT Organization (Engineering, Technology, Security, Architecture, Vendor Management, and IT Bank Operations Units). He built and launched the first pure-virtual digital bank in SEA Region from ground-up over multi-cloud.
He brings over 19+ years of expertise in information technology strategy, enterprise architecture, Innovative agile product development, program management, technology operations, procurement, vendor management, building an agile organization, it budgeting and cyber security from the banking and telco industries.
Prior to joining Tonik, he served as IT Director for Capgemini Singapore where he spearheaded a Digital Transformation program for the leading telco in Malaysia.
Further, Ramu worked as a Chief Architect (Deputy Director) for Tagit Singapore where he architected and implemented over two dozen retail and business banking solutions for some of the biggest names in banking such as DBS (SG and HK), UOB Retail and Business Banking and Maybank in Singapore, BSN and RHB in Malaysia, Citi and Axis Bank in India, and EON (Union Bank PH), Philippine National Bank (PNB) and Chinabank in the Philippines to name a few.
A global citizen, Ramu is fluent in English, Tamil, Telugu and Hindi and currently resides in Singapore with his wife and two sons. He holds a master’s degree in Computer Science from Bharathiar University (India), MBA at Murdoch University (Australia), and currently pursuing a PG Diploma in Innovation and Design Thinking at Emeritus (MIT).

• 

  Manu Rajan

  Division CEO , Wing


Manu Rajan

Division CEO , Wing

Manu Rajan brings over two decades of hands-on learning across an interestingly diverse blend of Advertising, Analytics, Telecom, and Consumer Finance, e-Commerce & Fintech. He has been passionately consolidating all that learning to drive Financial Inclusion in Developing Markets across geographies including Africa, Asia & the Pacific. He has been a techno-marketer for over 23 years and had worked with companies in the USA, Asia, Pacific, and Africa that blended technology and finance that are relevant to the poor. Manu is working as the Division CEO of Wing Cambodia which has interests in Commercial Banking, Payments, and eCommerce

Panel Session : Maximizing Open Banking

• Moderator

  Toby Smith

  Principal, Digital , Oliver Wyman


Toby Smith

Principal, Digital , Oliver Wyman

Toby Smith is a Principal in Oliver Wyman’s Digital and Financial Services practice in Asia Pacific. He has 10 years consulting experience in the financial services industry across both incumbent and challenger banks, focusing on digital go-to-market product and service strategy, customer centric operating model, and proposition design. Toby has recently taken on Chief Product Officer roles in the design, build, and launch of digital banks in Malaysia, Singapore, and Hong Kong. Prior to this, he had been active in Neo bank growth in the UK and wider EU, including PSD2 and other open API innovation within the financial services industry.

• 

  Abhijit Dey

  Deputy Vice President , Axis Bank


Abhijit Dey

Deputy Vice President , Axis Bank

Abhijit is currently heading API and Open Banking in Axis Bank, spearheading API adoption and API monetisation.

He is an experienced product head with a demonstrated history of working in BFSI. In his tenure, he created an atmosphere for smooth digital adoption that gave the banks an edge.

He acted as a subject matter expert and led advisory projects involving digital transformation strategies.

He had been instrumental in establishing smooth digital experience to on-board customers in bank’s ecosystem for liabilities and assets products.

• 

  Shashank Kesarwani

  Senior Vice President | Technology Leader | Digital Transformation , DBS Bank


Shashank Kesarwani

Senior Vice President | Technology Leader | Digital Transformation , DBS Bank

Technology leader with 16+ years of experience building trade booking, order management and low latency trading systems. I have worked in many investment and private banks for trading desks across APAC, EMEA and US. I have also worked as Quant Developer for Fixed Income Risk Analytics. Have built trade reporting systems for Mifid and other regulatory requirements using microservices architecture.

I possess in depth experience in Core Java, Python, Springboot, Kafka, Mongodb, Elastic Search, Postgres, Open APIs.

Proficient in managing team of developers and communicating with the stakeholders and a firm believer of Agile practices.

As per my commitment to life long learning I have completed Masters in ML/AI to extend my knowledge to predictive analytics.

• 

  Mark Willis

  Global Head - APIs & Open Banking Ecosystem , Standard Chartered Bank


Mark Willis

Global Head - APIs & Open Banking Ecosystem , Standard Chartered Bank

Mark is the Global Head and Chief Product Owner of the API and Open Banking ecosystem at Standard Chartered Corporate & Institutional banking. Together with his team of global and regional product owners, they define the product strategy and deliver the product roadmap leveraging modern ways of working to constantly bring new capabilities to market.

He has over two decades of experience in both consulting & industry, working at the intersection of technology, business and customer experience to deliver value through the creation of digital solutions and platforms in financial services.

Presentation : Topic: tbc

• 

  Dan Ramirez

  Business Excellence Head , Insular


Dan Ramirez

Business Excellence Head , Insular

Dan is a Business Transformation professional with nearly 2 decades of leadership experience in reshaping how organization’s ORGANIZE, OPERATE and BEHAVE. Improving how organizations work and perform are his goals and passions. He understands that the key to any successful transformation venture is by starting with culture first – only then can organizations humanize the business for both the employee and the customer.

As an advocate of purpose-led innovation, he envisions a Philippines where families’ dreams come true, businesses flourish and the nation is admired. He would gladly partner with anyone who can help contribute to this vision as he believes that moving forward together is not about being number one anymore.

His experience spans various industries such as banking, utilities and insurance. By thinking in terms of becoming future-ready, rather than future-proof, keeps the organization’s door open to future innovation – developing new solutions, better answers, more advanced technology, and different ideas.

As a certified practitioner in Lean Six Sigma, Customer/User Experience and Design Thinking, he is now currently leading the digital transformation effort of a 110 year old multi-billion dollar life insurance company in the Philippines.

Presentation: Data Driven Approach to Create Seamless Customer Experiences

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  Suresh Neelakantan

  Business Development Director, Value Chain Innovation , NEC Asia Pacific


Suresh Neelakantan

Business Development Director, Value Chain Innovation , NEC Asia Pacific

An accomplished digital transformation veteran with over 20 years of experience in the banking industry, Mr Suresh Neelakantan leads transformation thinking with proven results across the Digital Product Management spectrum.

Being one of the leaders in the NEC Asia Pacific Value Chain Innovation Lab, he drives digital evolution and manages co-creation partnerships with financial institutions and fintech to provide innovative solutions that have resulted in increased revenue and market share for clients.

Panel Discussion : Driving Growth Through the Digital Consumer Journey

• Moderator

  Mohan Jayaraman

  Expert Partner , Bain & Co


Mohan Jayaraman

Expert Partner , Bain & Co

Mohan Jayaraman is an Expert Partner in Bain and Co in the advanced analytics space. His primary focus will be partnering with customers to deliver large data sciences and advanced analytics projects across the FS and consumer sectors in the APac region.

Mohan has over 27 years of experience in Data Sciences, Artificial Intelligence, and digital capabilities across APAC markets. His expertise is in building, operating, scaling, and getting revenue outcomes from Artificial Intelligence / Machine Learning and decision sciences capabilities. He also has significant experience in building and executing data strategy across APAC. Mohan has coached gender diverse, culturally mixed, and multigenerational teams of over 500 people to deliver high performance outcomes. He has experience in managing Board roles across the region working closely with investors and promoters.

In his last role before joining Bain, Mohan was with Experian for 11 years with his last role as the APac leader for Analytics and Innovation and MD for the ASEAN (including Japan and Korea). In the role he has built and scaled multiple analytics COEs (Centres of Excellence), the regional Innovation hub with a portfolio of AI products and has grown the P&L for the region substantially. Prior to joining Experian, Mohan was a senior banking professional with ICICI Bank for 8 years, with his last role as its Head of Enterprise analytics and Payment strategy.

Mohan has been an active and passionate member of the Social Innovation Committee of Experian globally, focused on funding and building products with social objectives.

Mohan is a data science, machine learning and technology enthusiast with experience in consumer banking as well as the B2B business space. Outside of work, he is an avid reader of science fiction, enjoys teaching children AI and Robotics through game builds and travelling with his wife and 10-yearold daughter.

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  Jantima Prungkarn

  VP Technology Strategy & Business Development , Siam Commercial Bank


Jantima Prungkarn

VP Technology Strategy & Business Development , Siam Commercial Bank

Jantima Prungkarn is VP Technology Strategy & Business Development at Siam Commercial Bank (Thailand) who helps the organizational transformation by Formulate and lead business strategy and drive collaboration to deliver key programs and business initiatives.

Currently has been working in the Digital &Technology field for over five years. Her professional duties involve developing digital & technology strategies, develop and manage relationships with a variety of key stakeholders to deliver key programs and business initiatives and measurement, monitoring of strategic KPIs.

Jantima enjoys trying new challenges with advanced specialist or managerial skills to lead and manage complex operations, resources, and strategies. She also loves cooking and traveling in her spare time.

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  Darman Susanto Setiono

  AVP - Data Strategy and Quality , Bank Negara Indonesia


Darman Susanto Setiono

AVP - Data Strategy and Quality , Bank Negara Indonesia

Darman Susanto Setiono is currently leading the Data Strategy and Quality Group in Bank Negara Indonesia (BNI).

Previously managing the digital marketing and social media of BNI in 2016-2019, he has been involved in several projects related to Consumer Products and marketing campaigns to attract customer engagement and boost sales.

In 2020, Darman pursued a master degree in University of New South Wales (UNSW) with the support of the Australia Awards Scholarship. He obtained a degree in Master of Commerce, majoring in Business Analytics and Marketing Analytics.

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  Khwanchai Huailuk

  Vice President of Digital Channel Management , GSB Bank


Khwanchai Huailuk

Vice President of Digital Channel Management , GSB Bank

Mr. Khwanchai commenced his career at the GSB Bank’s Digital Business Development Department. Prior to joining GSB Bank, Mr. Khwanchai worked for over 15 years at leading multi-national corporations. He served as Vice President of Innovation and Assistant Vice President of Business Process Reengineering & CX Management at CIMB Bank.
Khwanchai has held Lean Six Sigma Black Belt and senior engineer at TDK, Magnecomp Precision Technology, Eiwa, and Seagate Technology.

Mr. Khwanchai specialties lie in the areas of business process improvement & automation, customer experience management, business development, innovation, and digital transformation – related roles with leading Banking and Manufacturing industry

• 

  Arvid Swartsenburg

  Head Digital Strategy & Transformation , UOB


Arvid Swartsenburg

Head Digital Strategy & Transformation , UOB

Arvid Swartsenburg is a senior banker with over two decades experience as a financial services practitioner and consultant across Europe, US, Africa and Asia.

Arvid currently is Head Digital Strategy & Transformation for TMRW Digital Group (TDG) by UOB, a mobile only bank focused on the digital generation across Southeast Asia.

From 2010 to 2020, Arvid was a Principal at Arete Financial Partners, a boutique Management Consultancy focused on supporting financial services clients manage change. In this role, Arvid led a wide range of complex projects across Asia and Africa focused on Strategy, O&T, digital transformation, risk management and M&A.

From 2000 to 2010 he worked at Citi’s Global Consumer Business across the US, Europe and Asia, where he held a variety of senior roles across product, channel, sales & distribution, wealth management & strategy.

Arvid is passionate about digital transformation & innovation and how this is increasingly changing the way we work, live and play. He has gained extensive experience in working with a wide range of FinTechs and startups in his consulting role and remains an investor, mentor and advisor across various startups globally.

Arvid holds a Bachelor of Business Administration (BBA) and a Bachelor in Arts (BA) degrees in both Economics & Finance from the College of William & Mary in the US and a Masters in Business Administration (MBA) from Melbourne Business School in Australia.

In his spare time he competes in triathlons and Ironman competitions, balancing his training time between swimming, cycling and running. He lives in Singapore with his wife and two daughters.

• 

  Matthew Edmunds

  Group CEO , Geniusto


Matthew Edmunds

Group CEO , Geniusto

Matthew has enjoyed a long and diverse career across a number commercial and management disciplines including sales, digital marketing, operations, and service delivery.

He transitioned from the retail industry across to the technology industry well over twenty years ago heading up content delivery and e-commerce operations for a well know French brand for several years. He later took on senior management roles as Country Manager with international POS/ERP software providers successfully leveraging his knowledge of the retail industry and the software technology industry to design and deliver new mobile applications and hospitality service terminals.

Matthew then took on a new challenge in the IT infrastructure space successfully re positioning a data center business into private cloud offerings and gaining a well rounded knowledge of the entire lifecycle of IT infrastructure deliveries.

Matthew retuned to the application side of the business in 2019 and initially joined Geniusto International to lead the global business development efforts.
In 2021 he was invited by the Board of Directors of Geniusto to lead the firm as Group CEO. Since assuming the post, Matthew has re-focused and re-branded the organization and steered the company to triple digit growth.

in 2023, Geniusto will open its USA operations to address the needs of Community Banks and Credit Unions in North America.

To learn more about Geniusto https://geniusto.com

Enhancing Employee and Customer Experience in a Hybrid World

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  Jacob Leon

  Adobe Document Cloud Solutions Specialist , Adobe


Jacob Leon

Adobe Document Cloud Solutions Specialist , Adobe

Jacob Leon is an Adobe Document Cloud Solutions Specialist. He is a 6 year veteran of the business heralding originally from Adobe San Francisco, stopping via Adobe Sydney, and has recently landed to Adobe Singapore. During his tenure, he has supported organisations across highly regulated industries (FSI, Biopharmaceutical, Government, etc) to transform routine document processes, and enable their workforce to be more efficient in the digital world.