Steven WONG Weng Leong is currently the Chief Digital & Global Banking Strategist at China Construction Bank (CCB) Malaysia. Just prior to this, he was the Chief Operating & Financial Strategist (COO, CIO/CTO, CFO & Chief Strategy & Business Development Officer roles combined) and before that, the Chief Business Development Strategist. At CCB Malaysia, Mr Wong spearheads bank-wide business growth and provides strategic leadership for Global Banking & Markets and Wholesale & Retail Digital Banking (Cash Management, Retail Banking), which includes catalyzing FinTech initiatives in delivering product, technology and digital innovations for the Malaysian and ASEAN markets.
He is well regarded in the financial services industry as an all-rounder and go-to-individual, having held several senior executive leadership positions across various leading financial institutions over the last 27 years. He has held strategic leadership roles in the Front Office (FO), Middle Office (MO) and Back Office (BO) at Western Union, Alliance Financial Group, Maybank, Mayban Life Assurance, MIDF Amanah Investment Bank and Citi.
Previously, he was Chief Executive Officer (CEO) of Western Union Malaysia while concurrently leading the region as the Regional Director for Malaysia and Brunei atWestern Union Asia Pacific. At Western Union, Mr Wong provided senior leadership counsel for both business divisions – Global Money Transfer (Retail) and Global Payments (B2B), as well as overseeing the strategic development and market expansion of Western Union’s franchise, growth strategies and partnership development. He possesses a stellar track record in managing and delivering strategic initiatives, superior service and best-in-class innovative solutions. Mr Wong was instrumental in rolling out Western Union’s digital platforms (WU.com Web and WU Mobile app) and delivering competitive agent takeaways in the region, in addition to transforming and reviving Western Union in Malaysia.
Prior to Western Union, he was the Group Chief Operations Officer at Alliance Financial Group, overseeing the entire operations management for the three entities in the group (Alliance Bank, Alliance Islamic Bank and Alliance Investment Bank) and succeeded in streamlining, optimizing and automating the banking group. He also acted as the Chief Operating Officer for Alliance Investment Bank and Alliance Bank’s Group Consumer Banking, covering sales and channel strategy management, business planning, service management, consumer market conduct and sales quality surveillance and business finance management.
At Citi, Mr Wong spent 18 years in various regional and country roles including serving as its South Asia Regional Head for Global Transaction Services (GTS) Product Riskcovering the end-to-end business and product delivery for Treasury and Trade Solutions and Securities and Fund Services in 13 ASEAN markets and its Indian market cluster (India, Bangladesh and Sri Lanka). Notably, Mr Wong also served as the Head of Marketing and Business Development for Cash Management and the Head of Business Process (Life Insurance/Bancassurance) at Malaysia’s largest banking group, Maybank and Deputy Chief Risk Officer at MIDF Amanah Investment Bank – all of which he excelled at with many key achievements under his belt throughout his professional career.
Mr Wong graduated with a Bachelor of Business Administration (Honors), majoring in Finance from the National University of Malaysia (UKM). Additionally, he holds theSecurities Commission Licensing: Module 6 (Stock Market & Securities Law) and Module 7 (Financial Statement Analysis & Asset Valuation) from the Securities Industry Development Corporation (SIDC), Malaysia.